Search by name, email or member ID and open their dashboard directly. Use to diagnose account issues without needing their password.

Generate a one-click login link for any member and send it to their email. No password required on their end.

Full account snapshot — cloud token status, videos, children, invites and last activity. First stop for any support call.

Enter any PS number to see the full submission record — moderation result, flags, transcript, AI score, custody log and status.

Find approved videos for a member and resend the approval notification. Use when a member says they never got the email.

Find family recording invites for a member and resend the invite link. Use when a family member lost the recording email.

Check a member's Google Drive, OneDrive or Dropbox connection. See if the token is valid or expired and force a refresh.

Manually upload a video on behalf of a member. Useful when a member's device can't record or their upload is failing.

See every child vault access attempt for a member — when they tried, whether they got in, and how many visits.

Full evidence chain for any submission — every action, admin note and status change logged with timestamps for legal review.

Platform-wide KPI snapshot — total members, videos, approvals, rejections and trend data. Cached, click refresh to update.

Install activity, engagement, and video uploads from the PWA recorder. Per-member detail plus aggregate conversion and abandonment KPIs.

Search by child name, email or member ID. See gate status, selfie status, active gallery token and last vault access date.

All pending verification clips with thumbnails. Manually approve, deny, or resend the parent notification email.

Requests within 10 days of the 21-day auto-unlock. Colour-coded by urgency — intervene before the vault opens automatically.

Reset a denied selfie request back to pending so the child can re-submit. Use when a parent denied by mistake.

Per-parent conduct history — cumulative flag counts, average moderation score, co-parent negativity flags, and risk tier (green / amber / red). Identify high-offending members.

Child lost their gallery access email or cleared browser storage. Enter their email and member ID to resend the link.

Mint a fresh, guaranteed-valid vault link for a specific child. Resolves the real child id, so it always lands on the correct child's vault — never a broken link.

Mint a fresh 30-day mobile recorder install link for a member. Sends to their account email by default, or override with a support address. Use when a parent's email path is broken or they want help setting up on a new phone.

View active gallery sessions by child email or member ID. See when they last accessed the vault and revoke sessions if needed.

Messages sent by children after access was denied. Review the message and device info, then approve or deny directly from here.

Full account snapshot — videos, children, vault activity, selfie requests, appeals and session history in one view.

Send a test email to any address to confirm deliverability. Use before assuming an email system problem.

Seven pre-built database queries — pending selfies, active sessions, denied this month, children turning 18 in 30 days, and more.

Per-occasion seed coverage. Extend the calendar when years run low — banners and reminders depend on this data being current.