All-time breakdown of auto-rejected and manually rejected submissions
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Total Rejected
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AI Auto-Rejected
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Manually Rejected
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Overturned
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Avg AI Score
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Interpol Flags
Top Violation Categories
Most Flagged Members
Escalate to Critical / Legal
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This action will
Move this item to the Critical / Legal tab
Lock and preserve this item as permanent evidence
Enable the authority reporting and evidence package tools
Remove from member's gallery if currently published
Reason for escalation (optional — for audit log)
Member Tools
Tools for managing member accounts, videos, invites and cloud storage.
Account access
Log in as member
Search by name, email or member ID and open their dashboard directly. Use to diagnose account issues without needing their password.
Send magic link
Generate a one-click login link for any member and send it to their email. No password required on their end.
Member health check
Full account snapshot — cloud token status, videos, children, invites and last activity. First stop for any support call.
Videos
Submission inspector
Enter any PS number to see the full submission record — moderation result, flags, transcript, AI score, custody log and status.
Resend approval email
Find approved videos for a member and resend the approval notification. Use when a member says they never got the email.
Resend invite email
Find family recording invites for a member and resend the invite link. Use when a family member lost the recording email.
Cloud token status
Check a member's Google Drive, OneDrive or Dropbox connection. See if the token is valid or expired and force a refresh.
Upload a video
Manually upload a video on behalf of a member. Useful when a member's device can't record or their upload is failing.
Evidence & logs
Vault access log
See every child vault access attempt for a member — when they tried, whether they got in, and how many visits.
Chain of custody
Full evidence chain for any submission — every action, admin note and status change logged with timestamps for legal review.
Analytics
Statistics
Platform-wide KPI snapshot — total members, videos, approvals, rejections and trend data. Cached, click refresh to update.
Mobile app
Mobile app usage
Install activity, engagement, and video uploads from the PWA recorder. Per-member detail plus aggregate conversion and abandonment KPIs.
Support Tools
Troubleshooting tools for parent and child support issues.
Child & vault
Child vault lookup
Search by child name, email or member ID. See gate status, selfie status, active gallery token and last vault access date.
Selfie manager
All pending verification clips with thumbnails. Manually approve, deny, or resend the parent notification email.
0 pending
Auto-unlock queue
Requests within 10 days of the 21-day auto-unlock. Colour-coded by urgency — intervene before the vault opens automatically.
0 approaching
Deny & re-open
Reset a denied selfie request back to pending so the child can re-submit. Use when a parent denied by mistake.
Member conduct
Member policy profiles
Per-parent conduct history — cumulative flag counts, average moderation score, co-parent negativity flags, and risk tier (green / amber / red). Identify high-offending members.
0 red
Access & sessions
Resend magic link
Child lost their gallery access email or cleared browser storage. Enter their email and member ID to resend the link.
Generate child vault link
Mint a fresh, guaranteed-valid vault link for a specific child. Resolves the real child id, so it always lands on the correct child's vault — never a broken link.
Send mobile install link
Mint a fresh 30-day mobile recorder install link for a member. Sends to their account email by default, or override with a support address. Use when a parent's email path is broken or they want help setting up on a new phone.
Gallery token inspector
View active gallery sessions by child email or member ID. See when they last accessed the vault and revoke sessions if needed.
Appeal viewer
Messages sent by children after access was denied. Review the message and device info, then approve or deny directly from here.
0 pending
Account & diagnostics
Member account history
Full account snapshot — videos, children, vault activity, selfie requests, appeals and session history in one view.
Email tester
Send a test email to any address to confirm deliverability. Use before assuming an email system problem.
Quick queries
Seven pre-built database queries — pending selfies, active sessions, denied this month, children turning 18 in 30 days, and more.
System maintenance
Holiday calendar
Per-occasion seed coverage. Extend the calendar when years run low — banners and reminders depend on this data being current.
0 low
Force-refresh open apps
Reload every open PWA to the latest deployed version. Run right after a frontend deploy so nobody keeps running stale code. Open apps refresh on their next foreground (within ~60s while open, or on next launch); an in-progress upload is never interrupted.
Log in as Member
Search by name, email, or member ID to open their manager dashboard as them. Use this for troubleshooting and support only.
Member Health Check
Enter a member ID, email, or name to get a full diagnostic snapshot.
Send Magic Link
Generate a one-click login link for a member who can't access their dashboard. Optionally email it to them directly.
Submission Inspector
Enter a PS number to see every field of that submission — status, flags, consent, cloud provider, recipient, invite token, everything.
Resend Approval Email
Find approved videos for a member and manually resend the notification email.
Resend Invite Email
Find family invites for a member and resend the recording link to any invitee.
Cloud Token Status
Check a member's cloud storage connection — provider, expiry, refresh availability. Force-refresh if needed.
Message review
Parent → child messages the safety check held. Approve to deliver it (the child is notified, exactly like a normal reply), or Uphold to keep it blocked. Every decision is stamped to the audit trail.
Awaiting review · —
Vault Access Log
See every child on a member's account with their full vault access history — state, first open, last visit, total visits.
Export full history (all events, chronological)
Downloads a PDF of this member's complete child vault-access history. Every export is recorded in the audit and minor-subject disclosure logs before the file is generated.
Good day, Kevin.
Where ParentSearch stands
Needs attention now
live — independent of the date range
Awaiting review
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🚩 Flagged by viewer
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child flagged — review
⚖️ Critical / Legal
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needs a decision
🎫 Open tickets
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System health
live — independent of the date range
🔗 Broken links
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source disconnected
🔑 Cloud connections — re-auth needed
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across all providers
Content
Today
Videos uploaded
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Photos uploaded
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Keepsakes uploaded
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Moderation cleared
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auto + human
Activation & engagement
Today
Vault unlocks
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the magic moment
New children added
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capsules created
Vault views
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return visits
Parent ↔ child messages
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when messaging is live
Growth & support
Today
New members
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PWA installs
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mobile app
Family invites sent
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contributors
Tickets · new / resolved
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Trends
the two worth having — the rest are sparklines above
Uploads over time
stacked by type
VideosPhotosKeepsakes
Moderation outcomes
AutoHumanHeldRejectedReported
Clickable cards (with ↗) open the matching queue or panel. Counts without a list view are snapshot-only. Messages & family invites populate once those features see use.
Statistics
Cached snapshot — click Refresh to update
Click Refresh to load statistics
Mobile App Usage
Install activity, engagement, and video uploads from the PWA recorder
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Family Invite Installs ANONYMIZED
How invited family & friends move from invite → installed → using the app. Platform-wide aggregate only — no individual invitee is identifiable.
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Upload a Video
Upload a video on behalf of a member. Goes through the same AI moderation pipeline as all other videos.
Member ID
Cloud Destination
Video File (MP4, MOV, WEBM, AVI, M4V · max 500MB)
Chain of Custody
Enter any PS number to see the complete audit trail for that video — every action taken, by whom, and when. Works across all statuses.
Child Vault Lookup
Search by child name, email, or member ID. See full vault status at a glance.
Selfie Manager
Search and filter all child verification clips. Download CSV for any status.
Use the search above or click Search to load requests.
Resend Magic Link
Child lost their access email or cleared browser storage. Resend their personal gallery link.
Generate Child Vault Link
Enter a member ID, look up their children, then generate a fresh vault link for the right child. The link resolves the real child id, so it always opens the correct child's vault.
Send Mobile Install Link
Mint a fresh 30-day mobile recorder install link and email it to the member. Sending a new link automatically clears any revoke and invalidates the previously minted token.
Use only for support cases where the account email is broken or unreachable. The link will be sent here verbatim — double-check before submitting.
Gallery Token Inspector
View active gallery sessions. See last used date, device, and revoke individual tokens.
Appeal Viewer
Messages sent by children after their access was denied. Review and take action directly from here.
Click Refresh to load pending appeals.
Auto-Unlock Queue
Pending selfie requests approaching the 21-day auto-unlock threshold. Intervene before they open automatically.
Click Refresh to load the queue.
Deny & Re-open
Reset a denied selfie request back to pending so the child can re-submit. Use when a parent denied by mistake.
Email Tester
Send a test email to any address to confirm deliverability. Use before blaming the system.
Quick Queries
Pre-built Supabase queries for common support lookups. Results shown as a table below.
Select a query above to run it.
Holiday Calendar
Per-occasion seed coverage. Banners and reminders depend on holiday dates being seeded ahead of time. Extend before any occasion falls below 2 years of coverage.
Loading coverage…
Extend holiday calendar
Adds pre-researched dates for the selected years. Years without research data will be skipped — ask Claude to research them in a follow-up session.
Member Account History
Full account snapshot — videos, children, vault activity, selfie requests, appeals and session history in one view.
Home-screen notifications
Push a message to a home screen. Members see it in the parent app; invitees see it in the Family Invite app. The two channels are kept separate — an invitee message never reaches a member, and vice versa.
Send a new notification
Audience
Target member ID
bd_member_id from the members table.
Message
0 / 500
Expires (optional)
Leave blank to stay active until manually deactivated.
All notifications
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Quote bank
Empathy and literary quotes shown on mobile home screens when no admin notification is active. One quote rotates per day, deterministic by date — all parents see the same daily quote.
Add a quote
0 / 280
Leave blank for original empathy lines.
Start
End
The year is ignored — only month and day are saved. The same date range recurs every year.
For ranges that cross a new year (e.g. Dec 28 – Jan 3), create two quotes with adjacent ranges instead.
All quotes
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Support Tickets
All support requests from parents and children. Auto-refreshes every 60s.
Member Policy Profiles
Cumulative conduct history per parent. Updated after every video submission.
Find My Parent
The searcher-first reverse-search module. This switch controls whether it is live to the public. It takes effect immediately — no redeploy.
Module status
Checking…
When ON, the public page goes live and registration + match emails begin. When OFF, the public sees “coming soon” and every request to the module is refused. Match notifications are only sent while the module is ON.
Overturn AI Rejection
You are overriding the AI moderation decision and approving this video for publishing. Add a note for your records explaining the reason.
⚠️ This action will publish the video to the member's profile. Ensure you have reviewed the AI report and video before proceeding.
Archive This Video
This will archive only this single video submission. No other submissions will be affected.
Only this video will be archived. Evidence remains permanently locked in the database. This action can be reviewed in the chain of custody log.
📋 Evidence Package
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Fetching evidence record…
Reject Submission
Select a reason — the member is notified. Add an optional internal note.
Are you sure?
Remove from BD
This unpublishes the video from the member's Brilliant Directories profile. Their video file in Google Drive or OneDrive is not affected.
Record Manual Reports to Authorities
Select all authorities you are reporting to, then file each one.
Filing 1 of 20%
✓ Reports Already Filed for This Submission
Tick the authorities you have manually reported to. This records your actions in the legal audit trail and adds them to the evidence package PDF.
Authority 1 of 2
PDF
evidence-package.pdf
Download before opening the authority portal
↓ Download
FILE
original-file
The actual content — attach to the authority's secure portal
Logging records your action in the audit log — it does not contact the authority. Leave the reference # blank if one hasn't been issued yet; you can add it later from the Report to Authorities view.
All reports filed
Your manual reports have been recorded in the immutable audit log. A PDF evidence package with these records is ready to download.
Human Review Decision
This member requested a human review of their AI-rejected video. Review the AI report above and make your decision.
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build 2026-05-30 · generate-vault-link-tool
Vault Access Reviews
Children whose ID was verified and whose date of birth matched the parent record, but whose name diverged (e.g. a legal name change, or a possible same-DOB sibling). DOB is the identity anchor — confirm the person before unlocking. Every decision is logged with your name.
